Travel policy documents
Travel Policies

Terms & Conditions

Please review our booking and travel policies for a seamless, transparent, and well-supported travel experience.

Booking Confirmation

Bookings become final only after availability, traveler details, supplier confirmation, and payment requirements are complete.

Payment Terms

Prices may change until confirmed. Payment timelines, gateway charges, taxes, and supplier terms may apply.

Cancellation Policy

Cancellation charges vary by airline, hotel, package supplier, destination, and travel date.

Refund Policy

Refunds depend on supplier approval and may take time through airline, hotel, gateway, or bank systems.

Booking Policy

Bookings are confirmed after required traveler details, selected services, availability checks, and payment requirements are completed. Some bookings may remain provisional until supplier confirmation is received.

  • Traveler names must match valid identity documents.
  • Availability and prices may change until final confirmation.
  • Special requests are subject to supplier acceptance.

Payment Terms

Payments must be completed as per the booking quote, invoice, or payment link shared by EudaiTrip. Taxes, gateway charges, supplier fees, and currency conversion differences may apply where relevant.

  • Partial payments may be allowed only when stated in the booking terms.
  • Non-payment within the given timeline can release the booking.
  • Payment confirmation does not override supplier rules.

Cancellation Policy

Cancellation rules depend on the booked service, supplier policy, travel date, destination, and fare/package conditions. Cancellation charges may apply even before final travel documents are issued.

  • Cancellation requests must be submitted through official support channels.
  • Last-minute cancellations may attract higher charges.
  • No-show cases are usually non-refundable unless supplier rules allow otherwise.

Refund Policy

Refunds are processed after the supplier confirms eligibility and returns the applicable amount. Processing time varies by airline, hotel, payment gateway, bank, and package supplier.

  • Refunds are issued to the original payment method where possible.
  • Gateway, bank, or service fees may be non-refundable.
  • Supplier approval is required before refund release.

Flight Terms

Flight bookings are governed by airline fare rules, baggage policy, schedule changes, cancellation rules, and identity requirements. EudaiTrip assists with booking and support but airline rules remain binding.

  • Passengers must verify names, route, date, and baggage before payment.
  • Schedule changes are controlled by the airline.
  • Rescheduling depends on fare class and airline policy.

Hotel Terms

Hotel bookings are subject to property availability, check-in rules, guest policies, local taxes, and cancellation terms. Some hotels may require security deposits or local documentation.

  • Early check-in and late check-out are subject to property approval.
  • The primary guest must carry valid identity proof.
  • Meal plans and room inclusions follow supplier confirmation.

Package Terms

Holiday packages include the services specifically mentioned in the package confirmation. Items not listed as inclusions are treated as exclusions and may require additional payment.

  • Itinerary timing may change due to weather, traffic, supplier constraints, or local conditions.
  • Visa, insurance, entrance fees, and personal expenses are excluded unless clearly stated.
  • Package upgrades or changes may affect price.

Traveler Responsibility

Travelers are responsible for checking documents, passport validity, visa requirements, health guidelines, travel advisories, baggage, and destination-specific rules before travel.

  • Incorrect traveler details can lead to denied boarding or booking issues.
  • Travelers must follow local laws and supplier guidelines.
  • Personal belongings and conduct remain traveler responsibility.

Privacy

EudaiTrip uses traveler information to process enquiries, bookings, payments, support, and service delivery. Personal information is handled according to our privacy policy.

  • We collect only information needed for travel and support.
  • Some details may be shared with airlines, hotels, suppliers, and payment partners.
  • Read the full Privacy Policy for detailed data handling terms.
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Liability

EudaiTrip acts as a travel service facilitator for many bookings. Supplier failures, schedule changes, force majeure, government restrictions, weather, and third-party service issues may be outside our direct control.

  • We support resolution wherever possible.
  • Supplier terms may limit available remedies.
  • Travelers should consider insurance for unforeseen events.

Contact Information

For booking, payment, cancellation, refund, privacy, accessibility, and policy support, contact EudaiTrip through official support channels.

  • Phone: +91 7003030703
  • Email: info@eudaitrip.com
  • Office: F1601, Mapsko Mount Ville, Sector 79, Gurgaon - 122004

FAQ

Common policy questions

Support

Need help understanding our travel policies?

Our team can help explain booking, payment, cancellation, refund, flight, hotel, and package policy details.